Privacy Policy

1. Introduction

At uji77, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you access or use our online gaming platform located at https://uji77.cam (the "Platform") and our associated services (collectively, the "Services").

This Privacy Policy applies to all users of uji77, including visitors who browse the Platform without creating an account and registered users who have created accounts and engage in gaming activities. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

uji77 operates as a data controller with respect to personal information collected through the Platform. We process personal data in accordance with applicable data protection laws and regulations, including Indonesian privacy legislation and international standards where applicable. If you do not agree with the terms of this Privacy Policy, you must immediately discontinue use of the Platform.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account, use our Services, or communicate with us, we collect the following categories of personal information that you voluntarily provide:

• Account Registration Information: Full legal name, date of birth, gender, email address, telephone number, residential address (street, city, province, postal code), username, and password.
• Identity Verification Information: Government-issued identification documents (Indonesian KTP, passport, or driver's license), proof of address documents (utility bills, bank statements), selfie photographs for identity verification, and any additional documentation required for Know Your Customer (KYC) compliance.
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay, ShopeePay account identifiers), payment card information (processed securely by third-party payment processors), transaction history, deposit amounts, withdrawal requests, and payment method preferences.
• Communication Information: Content of messages you send to our customer support team via email, live chat, or other communication channels, including any attachments, screenshots, or documents you provide.
• Feedback and Survey Responses: Opinions, preferences, and feedback you provide through surveys, questionnaires, or feedback forms.

2.2 Information Collected Automatically

When you access or use the Platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type (mobile, tablet, desktop), operating system and version (Android, iOS, Windows, macOS), browser type and version, screen resolution, device identifiers (IMEI, advertising ID), and device settings.
• Connection Information: IP address, internet service provider, connection type (Wi-Fi, mobile data), geographic location (country, city, approximate coordinates based on IP address), and time zone settings.
• Usage Information: Pages visited, features accessed, games played, bets placed, time spent on pages, clickstream data, referring and exit pages, search queries entered on the Platform, and interaction patterns with Platform features.
• Gaming Activity: Game selections, bet amounts, win/loss records, gaming session duration, bonus usage, tournament participation, and gameplay statistics.
• Cookies and Similar Technologies: Session cookies, persistent cookies, Flash cookies, web beacons, pixel tags, and local storage data. For detailed information about our use of cookies, please refer to Section 8 of this Privacy Policy.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction verification data, payment status updates, and fraud detection information from banks, e-wallet providers, and payment gateway operators.
• Identity Verification Services: Age verification results, identity authentication data, and fraud prevention information from third-party verification providers.
• Affiliate Partners: Referral information, marketing attribution data, and promotional campaign tracking identifiers if you were referred to uji77 by a marketing partner.
• Social Media Platforms: If you choose to connect your social media accounts to your uji77 account, we may receive basic profile information in accordance with the privacy settings you have configured on those platforms.

3. How We Use Your Information

uji77 uses your personal information for the following legitimate business purposes:

3.1 Service Provision and Account Management

• Creating, maintaining, and managing your user account
• Processing deposits, withdrawals, and other financial transactions
• Facilitating gameplay and enabling you to place bets on games and sporting events
• Applying bonuses, promotions, and loyalty rewards to your account
• Providing customer support and responding to your inquiries
• Sending transactional communications such as account confirmations, password reset emails, withdrawal notifications, and important service updates

3.2 Security, Fraud Prevention, and Compliance

• Verifying your identity, age, and location to ensure compliance with legal requirements (21+ age restriction, jurisdictional eligibility)
• Detecting, investigating, and preventing fraudulent activity, money laundering, collusion, bonus abuse, and other prohibited conduct
• Monitoring account activity for unusual patterns that may indicate security breaches or Terms of Service violations
• Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Responding to legal obligations, court orders, subpoenas, and requests from regulatory authorities
• Enforcing our Terms and Conditions, Privacy Policy, and other legal agreements

3.3 Platform Improvement and Analytics

• Analyzing usage patterns to understand how users interact with the Platform
• Conducting research and statistical analysis to improve our Services, game offerings, and user experience
• Testing new features, functionality, and design improvements
• Optimizing Platform performance, load times, and mobile responsiveness
• Troubleshooting technical issues and resolving bugs

3.4 Marketing and Communications

• Sending promotional emails, SMS messages, and push notifications about new games, bonuses, tournaments, and special offers (only with your explicit consent where required by law)
• Personalizing marketing content based on your gaming preferences, activity history, and demographic information
• Conducting market research and customer satisfaction surveys
• Administering contests, sweepstakes, and promotional campaigns

You have the right to opt out of marketing communications at any time by clicking the unsubscribe link in promotional emails, adjusting your notification preferences in your account settings, or contacting customer support.

3.5 Responsible Gaming

• Monitoring your gaming behavior to identify potential signs of problem gambling
• Implementing responsible gaming tools such as deposit limits, loss limits, session time limits, and self-exclusion features
• Providing resources and support for users who may be experiencing gambling-related issues
• Enforcing age restrictions and preventing underage access to the Platform

4. Legal Basis for Processing (GDPR and Applicable Law)

Where applicable data protection law requires a legal basis for processing personal information, uji77 relies on the following:

• Contractual Necessity: Processing is necessary to perform our contract with you (Terms and Conditions), including account creation, transaction processing, and service delivery.
• Legal Obligation: Processing is required to comply with legal and regulatory obligations, including KYC/AML requirements, age verification mandates, tax reporting, and responses to lawful requests from authorities.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, platform improvement, and direct marketing (where not overridden by your privacy rights).
• Consent: Where required by law, we obtain your explicit consent before processing certain categories of personal information, such as for marketing communications or non-essential cookies.

5. Information Sharing and Disclosure

uji77 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with the following categories of recipients for the purposes described in this Privacy Policy:

5.1 Service Providers and Business Partners

• Payment Processors: Banks, e-wallet providers, payment gateways, and financial institutions that process deposits and withdrawals on our behalf.
• Identity Verification Providers: Third-party services that verify your age, identity, and address as part of KYC compliance.
• Game Providers: Software developers and game studios that supply casino games, live dealer games, and sports betting platforms integrated into our Services.
• Cloud Infrastructure Providers: Hosting companies and cloud service providers that store and process data on secure servers.
• Customer Support Tools: Live chat platforms, email service providers, and CRM systems used to manage customer communications.
• Analytics and Marketing Services: Third-party analytics tools (e.g., Google Analytics), marketing automation platforms, and advertising networks that help us understand user behavior and deliver targeted marketing.

All third-party service providers are contractually obligated to protect your personal information, use it only for the purposes we specify, and comply with applicable data protection laws.

5.2 Legal and Regulatory Authorities

We may disclose your personal information to government agencies, law enforcement, regulatory bodies, or courts when required by law or when we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or regulatory requests
• Enforce our Terms and Conditions or investigate potential violations
• Detect, prevent, or address fraud, security issues, or technical problems
• Protect the rights, property, or safety of uji77, our users, or the public

5.3 Business Transfers

In the event of a merger, acquisition, asset sale, reorganization, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization as part of the transaction, subject to the same privacy protections outlined in this Privacy Policy.

6. International Data Transfers

Your personal information may be transferred to, stored on, and processed by servers located in jurisdictions outside of Indonesia, including countries that may have different data protection laws. When we transfer personal data internationally, we implement appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities
• Binding corporate rules governing intra-group data transfers
• Certification schemes such as Privacy Shield (where applicable)
• Explicit user consent for specific data transfers

7. Data Retention

uji77 retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods vary depending on the type of information and the purpose for which it is used:

• Account Information: Retained for the duration of your account's active status and for a period of 7 years after account closure to comply with financial record-keeping and anti-money laundering regulations.
• Transaction Records: Retained for 7 years from the date of the transaction to comply with tax and financial reporting obligations.
• KYC Documentation: Retained for 7 years after the end of the business relationship to meet regulatory requirements.
• Marketing Communications: Retained until you unsubscribe or withdraw consent, after which your contact information is suppressed from future campaigns.
• Technical Logs: Retained for up to 12 months for security monitoring, fraud prevention, and technical troubleshooting purposes.

After the applicable retention period expires, we securely delete or anonymize your personal information so that it can no longer be associated with you.

8. Cookies and Tracking Technologies

uji77 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function properly. These cookies enable core features such as secure login, session management, and transaction processing. They cannot be disabled without affecting Platform functionality.
• Performance Cookies: Collect anonymous information about how visitors use the Platform, such as which pages are most popular and how users navigate the site. This data helps us optimize performance and improve user experience.
• Functionality Cookies: Remember your preferences and settings (language, currency, username) to provide a more personalized experience on repeat visits.
• Advertising Cookies: Track your browsing activity to deliver targeted advertisements based on your interests. These cookies may be set by us or by third-party advertising networks.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies, though doing so may limit certain Platform features. For more information about cookies and how to control them, visit www.allaboutcookies.org.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you, along with details about how we process it.
• Right to Rectification: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
• Right to Restrict Processing: Request that we limit how we use your personal information in certain circumstances.
• Right to Data Portability: Receive your personal information in a structured, machine-readable format and transmit it to another service provider.
• Right to Object: Object to our processing of your personal information for direct marketing purposes or based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent for processing activities that rely on your consent, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, please contact our customer support team at [email protected]. We will respond to your request within 30 days. Please note that we may require verification of your identity before processing certain requests to protect your privacy and security.

10. Data Security

uji77 implements robust technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. Sensitive financial information and passwords are encrypted at rest using industry-standard algorithms.
• Access Controls: Strict role-based access controls ensure that only authorized personnel can access personal information on a need-to-know basis.
• Secure Servers: Data is stored on secure servers protected by firewalls, intrusion detection systems, and regular security audits.
• Employee Training: Staff members are trained on data protection best practices and are bound by confidentiality obligations.
• Regular Audits: We conduct periodic security assessments, vulnerability scans, and penetration testing to identify and address potential weaknesses.

While we strive to protect your personal information, no security system is completely impenetrable. You also have a responsibility to protect your account by using a strong password, not sharing login credentials, and logging out after each session on shared devices.

11. Children's Privacy

uji77 does not knowingly collect personal information from individuals under the age of 21. Our Services are strictly intended for adults aged 21 and older. If you are under 21, you are prohibited from creating an account or using the Platform. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information and close the associated account. Parents or guardians who believe their child has provided personal information to uji77 should contact us immediately at [email protected].

12. Third-Party Links

The Platform may contain links to third-party websites, applications, or services that are not owned or controlled by uji77. This Privacy Policy applies only to our Platform and Services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

13. Changes to This Privacy Policy

uji77 reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or through a prominent notice on the Platform. Your continued use of the Services after the effective date of any changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, our data practices, or your privacy rights, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the Platform
• Response Time: We aim to respond to all privacy-related inquiries within 48 hours

We take your privacy seriously and will work diligently to address any concerns you may have regarding the handling of your personal information.